PRIVACY POLICY
Last updated: 18 August 2026
EUX Travel is a trading name of K1 TRANSPORT SERVICES LTD (“EUX Travel”, “we”, “us” or “our”). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal information when you use our website, contact us or make a booking with EUX Travel.
Information we collect
When you make an enquiry or booking, we may collect information including:
Your name
Email address
Telephone number
Pickup and destination addresses
Journey date and time
Passenger and luggage information
Flight details where relevant
Booking and journey information
Messages or other information you provide to us
We may also receive technical information when you use our website, such as information collected through cookies and similar technologies.
How we use your information
We use your personal information to:
Provide quotes and process bookings
Arrange and provide your journey
Contact you regarding your booking
Send booking confirmations and journey information
Process payments and refunds
Respond to enquiries
Maintain appropriate business and financial records
Improve our services and website
Comply with our legal and regulatory obligations
Prevent or investigate fraud, misuse or security issues
Legal basis for processing
We process personal information where it is necessary to provide or arrange the services you have requested, where we have a legal obligation to do so, or where we have a legitimate business interest that does not override your rights.
Where consent is required, we will ask for it.
Payments
Online payments may be processed through third-party payment providers. EUX Travel does not normally receive or store your complete payment-card details.
Payment providers process payment information in accordance with their own privacy and security policies.
Booking services and other providers
We may use third-party service providers to operate parts of our business, including our website, booking system, payment processing, email services and mapping or location services.
Personal information may be shared with these providers where necessary to provide your booking or operate our services.
Where another driver or transport provider is required to fulfil your booking, relevant journey and contact information may be shared with them where necessary to provide the service.
We do not sell your personal information.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax and regulatory requirements.
Different types of information may therefore be retained for different periods.
Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet-based service can guarantee absolute security.
Your rights
Under UK data-protection law, depending on the circumstances, you may have rights including the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete certain personal information
Restrict or object to certain processing
Request transfer of certain information
Withdraw consent where processing is based on consent
Complain to the Information Commissioner's Office (ICO)
Cookies
Our website may use cookies and similar technologies necessary for the website to function and, depending on your choices and our website configuration, for analytics or other purposes.
Where required, you will be given choices regarding non-essential cookies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website with the date it was last updated.
Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
EUX Travel is a trading name of K1 TRANSPORT SERVICES LTD
Email: bookings@euxtravel.com